Question 1

Who seeks counseling?

Accepted Answer

Virtually anyone can benefit from counseling and one of the biggest determining factors is personal motivation to change. Making the first appointment is a demonstration of strength and determination. Our office serves children, adolescents, adults, couples, and families of all ages, backgrounds, and worldview - everyone is welcome.

Question 2

How do I make an appointment?

Accepted Answer

The best way to make an appointment is to call our office (316-272-5502). We will be glad to help answer your questions about scheduling, finding the right therapist, payment, or anything else you are wondering. Demand for mental health support has increased significantly over the past few years which means it will be difficult to find an appointment immediately or at an ideal time in your schedule. Many clients schedule their initial appointment several weeks or months from the time of their initial phone call, but are scheduled regularly after that to maintain continuity of care. Each therapist can serve a limited number of clients, so the scheduling delay is designed to make space for new clients to move into appointment times as they become available.

Question 3

Do you offer afternoon/evening appointments?

Accepted Answer

Yes, our office is open Monday - Thursday from 8 am until 8 pm. All our therapists offer some afternoon or evening appointments, but each therapist’s schedule is different to match their own needs. These appointments are also the most in demand by clients who cannot miss work or school and it is difficult to predict when another appointment will become available. The scarcity of evening appointments creates a challenge for clients to prioritize treatment by balancing other responsibilities. Our office will be glad to provide discreet excuse notes for absences. Schools and employers are increasingly offering understanding to support mental health.

Question 4

How much does counseling cost?

Accepted Answer

Our new client paperwork details cost estimates of treatment and assessments. Most health insurance provides mental health benefits and cost for the client varies with each person's policy, ranging from $0 to the full cost of the session fee (up to $200) to meet deductibles. Clients are ultimately responsible to understand the details of their insurance policy benefits, but we will be glad to discuss costs before you make your first appointment.

Question 5

How long does counseling and therapy last?

Accepted Answer

Individual sessions last 45-55 minutes and the course of treatment depends on each person's presenting symptoms and agreed upon goals. The national average is approximately 17 sessions in a year. Some people desire only a few sessions for assessment and support while others commit to long-term therapy to resolve more complex traumas.  In a perfect world without limitations your treatment would be free and we would be available 24 hours a day, it really is a privilege to serve you and those you love. Every part of your treatment (schedule times, cost, frequency) is your choice based on the services and appointment times we are able to offer. The challenge is finding a balance between your needs/expectations and what our office is reasonably able to provide. Like most things in life there are few shortcuts to quality and lasting change. Healing is an organic process and takes time, which is why we work to support each person's unique process.

Question 6

How should I interpret online reviews for medical offices?

Accepted Answer

Medical offices cannot respond to online reviews without violating patient confidentiality, something every clinician should hold as sacred. Reviews often come from a place of strong emotion, either loving joy to praise or anger to punish. Just like social media, there is often a larger story and context behind online statements. Our goal is to provide the best possible care for everyone we serve, and we invite every client to contact us directly so that we can work to meet their needs as much as we are able.

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